About Ordina

A better way for businesses to serve people.

Ordina builds the intelligent Secretary that talks with your customers, books them in, sells your products and keeps your business page current, so you can focus on what you do best.

New booking 2m agoA client just booked a facial for Saturday at 12:30 PM.
More bookings.
Happier customers.
A calmer you.
+20%More bookings this month
Ama’sluxeBeauty studio
Hi! Do you have any slots for a facial this Saturday?9:12 AM
Great! Here are some options:
10:00 AM12:30 PM2:00 PM
I’ll take the 12:30 PM slot.9:13 AM
Perfect! You’re all set. You’ll receive a confirmation shortly.9:13 AM
Our mission

To help businesses provide amazing customer experiences with less effort.

We believe every business, from a local salon to a global brand, deserves a reliable, always-on front desk. Ordina gives business owners an intelligent Secretary that handles conversations, bookings and payments, so they can save time, grow revenue and focus on what matters.

Built for real businessesDesigned with service providers, retailers and growing brands in mind.
Simple to useGet started in minutes, no technical skills required.
Real resultsMore bookings, happier customers and a calmer week.
A partner you can trustCommitted to security, reliability and your success.
Why we built it

Good businesses shouldn’t lose customers simply because they’re busy.

A customer sends a message at 9:41 PM.

The business owner is finally home after a full day of appointments. The message waits. By the time they see it, the customer has already booked somewhere else.

There was nothing wrong with the business. They simply couldn’t be everywhere at once.

That’s the problem Ordina started with.

More bookings.
Happier customers.
A calmer you.
New booking ✨A client just booked a facial for Saturday at 12:30 PM.

Without a Secretary

Messages wait. Opportunities are lost.

“Hi, do you have anything on Saturday?”Message waiting…
“Great! What times are available?”No response.
“Okay, I’ll book elsewhere then. Thanks!”Customer leaves.
Missed opportunity.A potential customer booked somewhere else.

With Ordina

Your Secretary is always on.

“Hi! Yes, I have a few slots available this Saturday. Here are some options:”Secretary responds in seconds.
“Here are 3 available times:”10:00 AM12:30 PM2:00 PM3 available times offered.
“Perfect! I’ve booked you for 12:30 PM and sent your payment link. See you Saturday!”12:30 PM booked · Paid online.
You wake up to a confirmed booking.A new happy customer on your calendar.

What we hold ourselves to.

Never invent a fact

Prices, times and policies come from what you gave the Secretary. When it does not know, it says so. A confident wrong answer costs more trust than an honest gap.

Owners stay in charge

The Secretary cannot publish your page, move money or delete history. Every conversation is a transcript you can read, every action is logged.

Built for anywhere

A remote team working across time zones, serving businesses in many countries and currencies, with a Secretary that replies in the customer's language.

Speed is respect

A customer's question at eleven at night deserves an answer at eleven at night. The Secretary replies in seconds, every day of the year.

Your money is yours

Every sale settles to your own bank account, per sale. Ordina charges a plan, not a cut of your work.

Show the work

We write about how the Secretary is built, what we measure and what we got wrong, on the blog.

Talk to us.

Questions, partnerships, press, or a business that needs a Secretary. A person replies.