Bookings & Calendar

A calendar that fills itself
and never double-books.

Every booking your Secretary takes is checked against your hours, your capacity and the bookings you already have, at the moment it is made. Google Calendar stays in step, reminders go out on their own, and customers move a booking from the link in their confirmation.

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Real free timesfrom your hours and capacity
Google Calendarbusy time is never offered
Moves and reminderswithout the back-and-forth
Your rules

Set them once.
Applied every time.

Your booking page and your Secretary follow the same rules without exception, on every channel. Your cancellation policy lives in your notes, in your own words, so the Secretary can quote it.

Store · Profile and services
Opening hoursPer day, in your timezone
Breaks and days offBlocked time, or a Google Calendar event
At the same timeOne chair, or a class of ten
How longPer service, with add-ons on top
WhereYour place, theirs, or a video call
PaymentOnline, in person, or the customer’s choice
QuestionsYour own, asked before it books
WhoCustomers choose, or anyone available
Around every appointment

Before, on the day and after,
sent for you.

  1. On bookingConfirmation
    Gel nails, Friday 17:30 with Tomi. Show this code at the door.
  2. The evening beforeReminder
    A reminder of your gel nails tomorrow at 17:30. Need to move it? Choose a new time
  3. About an hour beforeStarting soon
    See you at 17:30. Manage your booking from this link.
  4. At the doorCheck-in
    Scan the code with Scan in your dashboard, and they are checked in.
  5. AfterThank-you
    Thank you for coming in. How was it? Leave a review
Moves without the back-and-forth

Customers move it.
Your calendar keeps up.

Paid online: it just moves

A customer who paid picks a new free time from their link, and both of you get the updated confirmation.

Not paid yet: you decide

You get an email to approve or decline the new time. Until you approve, the original booking stands.

You move it: they are told

Pick a new time and the customer hears by email, and by WhatsApp or SMS if they gave a number. Google Calendar follows.

Google Calendar

Two calendars,
one diary.

Connect Google Calendar and every confirmed appointment goes onto it, with the customer invited as a guest. Before offering a time, Ordina asks Google when you are busy, so a meeting you add there is a time your Secretary will not offer. It never reads the titles or details of your own events.

Read the calendar guide

Questions

What businesses ask about bookings.

Set your working hours, timezone and capacityReschedule or cancel an appointmentReminders for customers and alerts for youGoogle Calendar: sync your bookingsRun classes and group sessions
Can two customers get the same time?

No. Availability is checked against your hours, your capacity and your bookings at the moment a booking is made, on your page and in every chat.

Can I run classes or group sessions?

Yes. Set Simultaneous appointments to the number of places, and the time keeps being offered until it is full.

Do customers need an account to move a booking?

No. Every confirmation and reminder carries a link. They tap it, talk to the Secretary and pick a new free time.

Is there a cut-off for moving a booking?

The link works right up to the appointment. If you want a notice period, write it in your notes so the Secretary tells customers.

What does Google Calendar see?

Your confirmed appointments go onto it with the customer as a guest. Ordina only asks Google when you are busy; it never reads your own events' titles, guests or details.

Can my team have their own hours?

Yes. On Pro and Business, each person who takes bookings has their own hours, services and locations, and customers can choose who they book with.

Bookings & Calendar

Let the calendar fill itself.

Set your hours and capacity; your Secretary handles the rest.

Get your Secretary Try it out