No app to install and no new habit to learn. Customers open your WhatsApp link and the Secretary replies as your business: answers, books from the live calendar, sends the payment link, confirms and reminds.
Each step shows what the customer sees in the thread, and what lands in your dashboard at the same moment.
The Secretary reads it with the customer’s history in mind: a regular gets greeted as one, a new number gets the full welcome.
Prices, durations, policies and hours come from your catalogue and notes. Anything it does not know, it says so.
Availability is checked against your calendar and capacity that second, so a slot offered is a slot that exists.
The appointment is held, the payment link goes out, and the calendar updates the moment the money lands.
Confirmation now, reminder the day before, a thank-you and review link after. All on WhatsApp, all yours to switch off.
A message the evening before, with a one-tap way to reschedule inside your notice rules.
Customers ask in plain words; the Secretary applies your policy and updates the calendar.
Products can be ordered in the same thread, with pickup or delivery details captured and paid.
Every thread appears in Messages as it happens, every booking in Appointments, every lead in Leads. You read; the Secretary does the talking.
Customers agree to booking messages when they book and can reply STOP at any time.
Every WhatsApp conversation, booking and lead in your dashboard, with the channel marked.
Copy your WhatsApp link from the dashboard, share it, and the Secretary starts replying.