You travel to the client
Set a service as one you deliver at the customer’s address. The Secretary asks for the address and repeats it in the confirmation.
Ordina gives your business an intelligent Secretary that knows your services, your prices and the areas you cover. It answers customers on WhatsApp, the phone, your website, email and Claude, books the visit with the address, checks it is in your area and sends the reminder while you are out working.
This is what a Secretary handles on an ordinary day, while you and your team are out working.
A customer booked a 3-hour deep clean for next Tuesday and paid online.
You were driving between jobs. It answered, took the address and booked an oven clean for Thursday.
Someone outside the area you cover asked for a visit. It explained where you work instead of booking it.
“How much for a sofa clean?” It quoted from your prices and offered Saturday.
Someone asked Claude for a cleaner nearby this week and booked you for Wednesday.
An office manager asked about a weekly office clean. It took the details down for you to send a quote.
Set a service as one you deliver at the customer’s address. The Secretary asks for the address and repeats it in the confirmation.
Write the areas you cover in your notes. When an address is outside them, the Secretary says so instead of booking it.
Each appointment shows the address with Open in Google Maps, and with Google Calendar connected, the event carries the address too.
Include travel in your prices, let the Secretary negotiate within a floor you set, or add a travel fee item it adds when the address is far.
Take the full price online, a booking fee to hold the visit, or payment on the day.
Invite your team, set each person’s hours and services, and each visit goes to someone who is free at that time.
Your phone rings first. When you are on a job or driving, your Secretary picks up.
Bookings and quote requests on your own WhatsApp number, in early access.
A booking page with your services and areas, plus a chat on your website.
Every “how much?” DM, answered with a time to book.
People who ask Claude for help at home nearby can book you directly.
Quote requests answered and taken down for you, with the details you need.
Set up in minutes, then share one link on your van, your flyers and your bio.
Choose You travel to the client, and give each visit a length that includes travel and set-up.
Where you cover, and what customers should have ready, like parking or access to water.
Your phone, WhatsApp, your website and Instagram. Put the link on your van and your flyers.
Yes. For a service you deliver at the customer's address, the Secretary asks for it during booking and repeats it in the confirmation. You see it on the appointment with a Google Maps link.
Write the areas you cover in your notes. If an address is outside them, the Secretary says so and does not book it.
Ordina does not add a distance fee by itself. Include an average in your prices, make a price negotiable with a floor, or add a travel fee item the Secretary adds when the address is far.
It quotes your listed prices. For a job you need to price yourself, it takes the details down for you, with the customer's contact details, so you can send a quote.
Your phone rings first. If you do not pick up, your Secretary answers, books the visit or takes a message, and writes up the call. Calls are paid per minute on Pro, and Business includes minutes every month.
Yes. Invite them under Team. They see appointments and messages and can mark jobs complete, but not your settings or your money.
Set up in minutes. Booking visits today.