Your Own Secretary

Run the business
by talking to it.

The same Secretary that serves your customers works for you in the dashboard. Ask it about your bookings, sales and customers, tell it what to change in plain words, and let it tell you what needs your attention.

Real numbersfrom your bookings, orders and payments
Plain wordsfor the schedule and the catalogue
Your yes firstfor anything customers see
Things you can just say

Ask it anything.
Tell it what to change.

Ask

What is on my schedule today?How is business this week compared to last?Who are my top customers by spend?Who has not booked in two months?What did customers ask that you could not answer?

Answers come from your real bookings, orders and payments, not estimates.

Tell

Add a deep tissue massage, 90 minutes, $110.Hide the pedicure until Friday.Put everything in Hair on sale for 20% off until Sunday.Add to the FAQ that we are closed on public holidays.Write the about section for my page.

Anything customers would see waits for your yes, and every action is logged with the conversation.

Changes in bulk

One card.
One yes.

Ask for a change to many items at once and it comes back as one card: every item that will change, with its new price, and any it leaves as they are, with the reason. One yes changes them all.

What it will not do

It cannot publish your page, move money, refund a payment or delete history. Those stay one click away in the dashboard, and they stay yours.

It comes to you

Short notes,
when they matter.

Now and then your Secretary leaves a note without being asked: a customer worth following up, a week worth knowing about, a gap worth filling. Notes appear in Chat, and arrive by email if you have not opened the dashboard for a while.

After a customer chatToday, 10:12

Someone added a facial to their cart and left. Might be worth a follow-up.

A weekly pulseMonday

Bookings up 18% on last week, mostly lashes. Thursday afternoons are still empty.

Something to fixFriday

Three people asked about parking and I had no answer. Want to add a line?

A customer worth thankingThursday

Ada has booked four times in two months. A thank-you would land well.

Wherever you are

Your Secretary, on hand.

In the dashboard

Secretary, Chat: the conversation, the brief and every card waiting for your yes.

On your phone

Install Ordina as an app and allow notifications, and the dashboard is a tap away.

On WhatsApp

Link your number and message your Secretary there. Nothing runs without your YES. Rolling out now.

Can it change things without me?

Not anything customers would see. It shows you exactly what will change first, and does it only after your yes. Every action is logged with the conversation.

What will it never do?

Publish your page, move money, refund a payment or delete history. Those stay in the dashboard, for you.

Where do its numbers come from?

From your real bookings, orders and payments, never estimates.

Does messaging it on WhatsApp count toward my conversations?

No. Talking to your own Secretary there never counts toward your conversations.

Can it talk to me differently from customers?

Yes. It can be warmer and more familiar with you. It uses the same personality setting, which you can change in its settings.

Your Own Secretary

Hire the Secretary that reports to you.

It is on Pro and Business, in the dashboard, from day one.