Answers from what you taught it
Your services, prices, hours, policies and notes. When something is not covered, it says so instead of guessing.
Your Secretary talks with customers the way a good receptionist would. It answers what they ask, checks the real calendar, books the time, sells the product and takes the payment, on your website, your Ordina page and every channel you connect.
A chat on your page, and on your own website with one line of code.
On your own WhatsApp number, in early access.
Every DM about a price or a time, answered with a way to book.
Your phone rings first. When nobody picks up, your Secretary does.
Questions by email, answered from the same knowledge.
People who ask Claude for a business like yours can book you directly.
Your services, prices, hours, policies and notes. When something is not covered, it says so instead of guessing.
It checks your hours, your capacity and your bookings before it offers a time, so a time offered is a time you have.
Pay online, pay in person or the customer’s choice, set per service. The confirmation goes out with a QR code.
Products go in a cart next to the booking, with stock checked as it sells. Digital products arrive by email once paid.
Switch on Negotiable price for a service and set the lowest price. It only uses the room when a customer asks.
A reminder the evening before with a link to move the booking, and a thank-you with a review link after the visit.
You never have to reply to a customer. Every conversation is a transcript in Messages, every booking lands in Appointments and every order in Orders. Anything it did not know is marked, so you answer it once.
With the channel it came from and what came of it: booked, paid, moved, or a lead.
When it did not know, the question is there to answer. People who left their details show under Leads.
Push on your phone, email and a chime in the dashboard, each switched on as you like.
Paste it once on Wix, Squarespace, WordPress or any site. A button floats in the corner in your colour, and visitors book, order or ask your Secretary without leaving your site. Only the websites you list can show it.
<script src="https://www.useordina.com/embed.js" data-ordina="your-handle" data-key="your-key" data-color="#1d4e89" async></script>Not a price, a time or a policy. Live facts come from your Store and calendar, even when an old web page says otherwise.
It does not book outside your hours or over your capacity, and two customers are never given the same time.
It does not move money, publish your page or delete history on your behalf.
If a customer asks, it does not pretend to be a person. It never shares one customer’s details with another.
No. It answers from your Store, your calendar and the knowledge you give it. When something is not covered, it says so instead of guessing, and the question is marked in the transcript so you can answer it.
If a customer asks, it does not pretend to be one. It presents itself by the name you gave it, as your business's assistant.
It replies in your dashboard language, or in each customer's own language if you set its personality to Mirror the client.
Yes. Two switches in its settings, Take bookings and Sell your products. Off, it still answers questions and tells customers how to reach you.
No. The Secretary does the talking. You read the transcripts, and you can step in from Messages whenever you like.
Minutes. Add your services, write a few lines about your business, and share your link. It starts answering the moment the link is out.
Set up in minutes. It starts answering the moment you share your link.