Ordina's Secretary talks with your customers the way a good receptionist would: answers what they ask, checks the real calendar, books the slot, sells the product and takes the payment. On your website, your Ordina page, WhatsApp, or a code at the counter.
Everything the Secretary says comes from what you gave it. It reads your website, your documents and your notes, and it can see the calendar and the catalogue it books from.
One Secretary, one memory, one tone, wherever the conversation starts.
Paste this where your site's scripts go. The launcher, the greeting bubble and the chat panel come with it, and the widget only runs on the domains you allow in your dashboard.
If the answer is not in your knowledge, it says so instead of inventing a price or a policy, and the gap shows in the transcript.
Availability comes from your calendar and your capacity per slot. Two customers can never be given the same time.
Card, transfer or pay-at-venue, whatever you turned on. Prepayment holds the slot; receipts go out on their own.
Name, past bookings, preferences. A regular is greeted like a regular.
Reschedules and cancellations follow your notice rules; the calendar and the customer both get updated.
Confirmations, reminders, a thank-you with a review link, and a nudge when a booking was left half done.
Set up in minutes. It starts answering the moment you share the link.