Your website
Paste your address. Ordina reads the page and the pages it links to, keeps the readable text and leaves out menus. Products on your site come with their names, prices and pictures.
Your Secretary is only as good as what it knows. Ordina reads your website, takes your PDFs and keeps the notes you write, then the Secretary answers customers from them, with prices, times and stock straight from your Store.
Paste your address. Ordina reads the page and the pages it links to, keeps the readable text and leaves out menus. Products on your site come with their names, prices and pictures.
Price lists, brochures, menus and terms as PDFs. The text is read along with the rest of your knowledge; a scanned picture of a page is not.
The things not written down anywhere: parking, what to bring, how you like customers spoken to. Up to 8,000 characters, read before every reply.
Prices, durations, stock and opening hours always come from your Store at the moment a customer asks, even if a page on your website still says something else. Everything else comes from your notes, documents and site together.
Instead of guessing, it tells the customer it does not have that detail, and on your website it asks how to reach them.
The question is marked in the transcript, and your own Secretary can tell you what customers keep asking.
Tell your own Secretary and it edits the knowledge for you. New conversations use it straight away; there is nothing to retrain.
Enough for policies, parking, preparation and tone. Move long material into a document.
Websites and documents counted together. Remove one to make room.
One tap reads it again. Your setup checklist says when it has not been read for 14 days.
From your Store, your opening hours, your notes, your documents and your website. Prices, times and stock always come from the Store.
It says it does not have that detail instead of guessing. The question is marked in the transcript so you can add the answer, and on your website it asks how to reach the customer.
Not for your notes: new conversations use them straight away. After you change your website, tap Retrain Secretary to read it again.
Not inside a PDF; the document needs real text. To turn a menu photo into Store items, use Import from a file or photo instead.
Yes. Tell your own Secretary what to add, or draft the whole thing with an AI assistant using the recipe in the help guide.
Yes. The questions on your page are read by the Secretary too, so the page and the chat give the same answer.
Add your website and a few lines of notes; the Secretary is ready in minutes.