The right clinician for each treatment
Each clinician has their own hours and the treatments they do. Patients choose who they see, or Anyone available.
Ordina gives your practice an intelligent Secretary that knows your treatments, your clinicians and your hours. It answers patients on WhatsApp, your website, the phone, email and Claude, books the right appointment, asks the questions you need before the visit and sends the reminder.
This is what a Secretary handles on an ordinary day, while your team is with patients.
A patient with a chipped tooth asked for the first appointment of the day. It booked 08:30 and sent the address.
Nobody at the desk could pick up. It answered a question about whitening and booked a consultation for Monday.
A new patient booked online and answered your questions: the reason for the visit and whether they had been before.
A patient asked which plans you accept. It answered from your notes and said what to bring.
A patient asked Claude for a dentist open on Saturday and booked a check-up with you at 10:00.
A patient moved Friday at 11:00 to Monday from the link in their reminder, so Friday opened up for someone else.
Each clinician has their own hours and the treatments they do. Patients choose who they see, or Anyone available.
Add your own questions to any treatment, like the reason for the visit or how they heard about you. The answers sit on the appointment.
Hold a follow-up or a therapy session over video. Each booking gets its own Google Meet link, or use your own Zoom or Teams room.
Prices, insurance, parking, what to bring and how to prepare: add them once and the Secretary answers from them. When something is not covered, it takes the question down for you.
Patients get a reminder before every appointment with a link to move it, so a gap in the book can be filled.
Appointments shows the day for each clinician. Your team checks patients in with a QR scan and marks visits complete.
Your phone rings first. When the desk is busy, your Secretary answers and books.
Appointments and questions on your own WhatsApp number, in early access.
A booking page with your treatments and clinicians, plus a chat on your website.
Questions by email answered from your notes, with a link to book.
Messages from people who found you on Instagram, answered with a time to book.
Patients who ask Claude for a clinic nearby can book you directly.
Set up in minutes, then share one link on your website and wherever patients find you.
Each treatment with its length and price. Import a price list from a PDF or a photo if you have one.
Invite your team, then set who takes bookings, their hours and the treatments they do.
Insurance, parking and preparation notes, then your phone, WhatsApp and your website.
Yes. Each clinician who takes bookings shows for the treatments they do and the hours they work, and patients can choose them or Anyone available.
Yes. Set a treatment to be delivered over a video call and each booking gets its own Google Meet link, or use your own Zoom or Teams room. The link is in the confirmation and the reminder.
It answers from what you teach it. When something is not covered, it says so and takes the question down for you, with the patient's contact details, so your team can reply.
Your phone rings first. If nobody picks up, your Secretary answers, books the appointment or takes a message, and writes up the call. Calls are paid per minute on Pro, and Business includes minutes every month.
Team members can read messages, manage appointments and check patients in. Settings, payments, payouts and the Secretary's setup stay with the owner.
Yes, where online payments are available for your business. You can ask for the full price online, a booking fee to hold the time, or payment at the visit.
Set up in minutes. Booking patients today.