For florists and flower studios

Bouquets sold. Cards written.
You stay with the flowers.

Ordina gives your flower shop an intelligent Secretary that knows your bouquets, your prices and where you deliver. It answers customers on WhatsApp, Instagram, your website, email and Claude, takes the order with the card message and the address, collects the payment and tells them when it is on its way.

Card messagestaken with every order
Pickup or deliverywith the address and a phone number
Order pagesthat show when it is on its way
A day at Bloom Room

You are arranging.
The front desk keeps working.

This is what a Secretary handles on an ordinary day, while you work on the next arrangement.

  1. 08:05
    Answered a flower question

    “Do you have anything with sunflowers?” It sent the two bouquets that have them, with their prices.

  2. 10:20
    Took a delivery order

    An anniversary bouquet for Friday, with the card message, paid online.

  3. 12:40
    Took a pickup order

    Six bunches of tulips for a party, to collect at 17:00, paid on collection.

  4. 14:15
    Booked a wedding consultation

    A couple asked about flowers for their wedding in June. It sent your wedding prices and booked a consultation for Tuesday.

  5. 17:30
    Sold from Claude

    Someone asked Claude to send flowers to a friend nearby and ordered your Blush bouquet.

  6. 20:10
    Answered a call after closing

    A caller asked about same-day delivery. It answered from your notes: order by 12:00 for delivery the same day.

Built for how florists work

Bouquets, cards and delivery,
set up the way you sell.

The card message, every time

Add your own questions to a bouquet: the card message, the delivery date, the recipient’s name. The answers sit on the order.

Delivery or pickup

Customers choose in the chat. A delivery order always asks for the address and a phone number.

Sizes and stock

Offer a bouquet in sizes, each with its own price and stock. The Secretary stops offering a size that has sold out.

Cut-off times and delivery areas

Same-day cut-offs, delivery areas, care tips and opening hours: add them once and the Secretary answers the way you would.

Weddings and events

Offer a consultation as an appointment people book, so a wedding enquiry becomes a time in your diary.

Customers can see where it is

Mark an order as preparing or out for delivery, and customers see each step on their own order page.

Where your customers reach you

One Secretary on every line into your flower shop.

Instagram

Every DM about a bouquet, answered with the price and a way to order.

WhatsApp

Orders and questions on your own WhatsApp number, in early access.

Your website

A page with your bouquets and prices, plus a chat on your website.

Email

Wedding and event enquiries answered, with a consultation to book.

Claude

People who ask Claude to send flowers nearby can order from you directly.

Phone calls

Your phone rings first. When your hands are full, your Secretary picks up.

Getting started

Live today, in three steps.

Set up in minutes, then share one link in your bio and on every card.

Read the products guide

  1. Add your bouquets

    With photos, sizes, prices and stock. Import a price list from a PDF or a photo if you have one.

  2. Add your questions

    The card message, the delivery date and the recipient, on each bouquet.

  3. Connect your channels and share your link

    Instagram, WhatsApp, your website and email. Put the link in your bio and on every card.

Can customers choose a delivery date?

Add a date question to your bouquets and the Secretary asks it with every order. The date sits on the order, and your notes tell customers your cut-off for same-day delivery.

Does it take the card message?

Yes. Add the card message as a question on your bouquets, and it is asked before every order and shown on the order.

Does it charge for delivery?

Ordina does not add a delivery fee by itself. Include delivery in your prices, or add a delivery charge as an item the Secretary adds to the order, with your areas written in your notes.

Can someone in another city send flowers?

Yes. Anyone can order from your page or your chat and pay online, where online payments are available for your business, then you deliver to the address they give.

Can customers see where their order is?

Yes. Every order has its own page showing each step as you mark it, and the Secretary can tell them too.

Do we need a website?

No. Your Ordina page shows your bouquets and your chat in one link.

Ordina for florists

Give your flower shop a Secretary.

Set up in minutes. Taking orders today.