Products & Payments

Get paid
the moment they say yes.

Services and products in one catalogue, one cart and one checkout, in the same conversation as the booking. Digital files deliver themselves once paid, and every payment goes from your customer, through Ordina's payment partner, to your own bank.

0% commissionyou pay for Ordina through your plan
One checkoutfor services, products and files
Every paymentand payout in your dashboard
One catalogue

Book it, buy it or download it,
in one conversation.

Services

Pay online, pay in person or the customer’s choice, per service. Ask for a booking fee to hold the time and take the rest at the visit.

Products

Sizes and colours with their own stock and price. Pickup, or delivery with an address and a phone number; paid online or on collection.

Digital products

Attach a file or a link. It is emailed the moment payment clears, with a receipt, and never shown before.

Where the money goes

From your customer
to your own bank.

Ordina connects your business to its payment partner, shows you every payment and payout, and takes no cut of your sales.

Your customer paysAt a secure checkout, from your chat, your page or your WhatsApp number
The payment partner collects itSet by the country you signed up in, so there is nothing to choose
Your bank receives itA bank account in your business’s own country, on the partner’s schedule

Ordina does not hold your customers’ money, and its commission on your sales is 0%. The only fee on an online payment is the payment partner’s, and where it is added to the total, the customer sees it before paying.

Every payment, accounted for

What came in,
and where it is now.

Payments lists every payment with what the customer paid, the fee and what you receive, and its status. Payouts lists each one to your bank with the payments it carried, so it matches your statement. Download the financial report whenever you need it.

Before customers pay online

Switched on when
everything is in place.

Customers are offered online payment only while all five are true. If one stops being true, online payment switches itself off: customers see Pay in person, or Pay on pickup for a product, and bookings and orders keep working. It comes back on its own.

Also in the checkout

The details that make selling easy.

Prices that can bend

Set a floor and let the Secretary negotiate within it, only when a customer asks.

Sales on items

Put a service or a whole category on sale until a date, and the price shows it everywhere.

Stock it respects

It stops offering what has sold out, and warns you when stock is running low.

Receipts on their own

A receipt to the customer by email for every online payment.

Refunds on your record

Send a refund from your bank, then record it on the payment so reports stay right.

A report to download

The financial report from Payments, ready for your accountant.

Does Ordina take a cut of my sales?

No. Ordina's commission is 0%. You pay for Ordina through your plan. The only fee on an online payment is the payment partner's processing fee.

Who holds the money?

Never Ordina. Your customer pays the payment partner, and the partner pays your share into your bank account.

When does the money reach my bank?

On the payment partner's schedule for your country, which can be per sale or in batches. Each payment on Payments shows whether it is on its way or in your bank.

How do refunds work?

You send the money back yourself, from your bank or payment app. Then open the payment and choose Record refund, with the reason, so your revenue and reports stay right.

Can customers still pay in person?

Yes. Set Pay in person or Customer's choice on any service or product. A digital product is always paid online.

What do I need before taking online payments?

A verified identity, a payout account in your business's own country, an active plan or trial, and your cancellation and refund policy written.

Products & Payments

Sell it, book it, get paid.

Verify once and connect your bank; every sale after that is tracked for you.