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Guides, how-tos and playbooks for every part of Ordina, written by the people who built it.

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Your page and channels

Build the page, put the Secretary on your website and WhatsApp, and get found.

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Playbooks

Ways to run real situations on Ordina, from ticketed events to home visits, with the exact settings.

All 10 guides →

Most read this month.

1Create your account and start your free trialSign up with just an email, pick a plan to trial for 7 days, and finish the guided setup in about ten minutes.2Teach your Secretary about your businessThe knowledge base is what the Secretary reads before every reply. What to put in it, how to write it, and the limits per plan.3Take online payments and get paid outConnect a payout account, verify your identity, and understand how each sale settles to your bank, with fees shown per transaction.4Take bookings on WhatsAppHow customers reach your Secretary on WhatsApp, what to share, and how conversations show in the dashboard.5Generate your knowledge base with AIA step-by-step recipe, with a copy-and-paste prompt, for turning what is in your head into a complete knowledge base in twenty minutes.6Put the Secretary on your own websiteAdd the chat widget to any site with one snippet, allow your domains, and what customers see on desktop and mobile.7Reschedule or cancel an appointmentHow to move a booking (the customer approves the new time), how customers reschedule themselves, and what happens to payments.8Troubleshooting: quick fixes for the common roadblocksThe problems that reach support most, each with the cause and the fix, so you can sort it in a minute.

Still stuck?

Write to us and a person replies, usually the same day. Or try the product first: ask the demo Secretary anything.

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