For restaurants, lounges and cafés

Tables booked. Orders taken.
Your team stays on the floor.

Ordina gives your restaurant an intelligent Secretary that knows your menu, your tables and your hours. It answers guests on WhatsApp, Instagram, your website, the phone and Claude, then books the table or takes the order before anyone has to step away from service.

Tables and ordersin one conversation
Your menuanswered in your own words
Every callpicked up during service
“Table reservations and drink orders used to come through five different DMs. Now one link handles it all, and the Secretary never forgets a booking on a busy Friday.”
Valentine I. · D3nity Lounge
An evening at Juniper Kitchen

The kitchen is busy.
The front desk keeps working.

This is what a Secretary handles on an ordinary night, without anyone leaving the pass.

  1. 16:05
    Answered a menu question

    “Do you have vegan options?” It sent the three vegan dishes, straight from your menu.

  2. 17:40
    Took a pickup order

    2 x beef lasagne for 18:30, paid online. It went straight to the kitchen’s collection list.

  3. 18:55
    Answered a call during service

    Nobody could get to the phone. It booked a table for 2 at 19:30 and texted the details.

  4. 19:20
    Moved a booking

    A guest running late moved from 20:00 to 20:30, and the table was held.

  5. 22:10
    Booked a table from Claude

    A guest asked Claude for dinner nearby on Saturday and booked a table for 2 at 19:00.

  6. 08:00
    Sent your morning summary

    Last night’s bookings and orders, and the two questions that need you.

Built for how restaurants work

Tables, menus and orders,
set up the way you run them.

Tables, not just time slots

Set each table size or sitting, how long a table is held and how many tables you take. The Secretary only offers times you can seat.

Your menu, imported

Upload your menu as a PDF or a photo. Dishes become items guests can order, and the Secretary answers from your own descriptions.

Pickup and delivery orders

Guests order in the chat and pay online, or pay when they collect. A delivery order always asks for a phone number.

The answers you would give

Hold times, walk-ins, dress code, allergens, corkage and parking: add them once and the Secretary answers the way you would.

Reminders and reviews

Guests get a reminder before their table, and after the meal a link to review you.

Tonight at a glance

Appointments shows tonight’s reservations, and Orders shows the kitchen’s collection list.

Where your guests reach you

One Secretary on every line into your restaurant.

WhatsApp

Reservations and orders on your own WhatsApp number, in early access.

Instagram

Every DM about the menu or a table, answered while you cook.

Phone calls

Your phone rings first. When nobody can pick up, your Secretary does.

Your website

A chat and booking page that lives on your website and your Ordina page.

Claude

Guests who ask Claude for dinner nearby can book you directly.

Email

Group and event enquiries answered, with your set menus attached.

Getting started

Live today, in three steps.

Set up in minutes, then share one link everywhere guests find you.

Read the restaurant guide

  1. Add your tables and service hours

    A service per table size or sitting, how long a table is held, and how many tables you take.

  2. Import your menu

    From a PDF or a photo. Upload the full menu as a document too, so the Secretary can answer from it.

  3. Connect your channels and share your link

    WhatsApp, Instagram, your website and your phone. Put the link in your bio and wherever guests find you.

Can a guest book a table and order in the same chat?

Yes. A table is a booking and a dish is an item, so the Secretary can do both in one conversation, like a table for four with a bottle ready on arrival.

How does it avoid overbooking?

You set how many tables you take at once and how long each is held. The Secretary only offers times that still have a table.

Does it know our menu and allergens?

It answers from the menu and notes you give it. Upload the full menu as a document and add your allergen and dietary notes; when something is not covered, it says so instead of guessing.

Can guests pay for orders online?

Yes, where online payments are available for your business, and you are paid out sale by sale. Guests can also pay when they collect.

What happens when the phone rings during service?

Your phone rings first. If nobody picks up, your Secretary answers, books the table or takes a message, and writes up the call. Calls are paid per minute on Pro, and Business includes minutes every month.

Do we need a website?

No. Your Ordina page has your menu, bookings and chat in one link. If you do have a website, the Secretary can live on it too.

Ordina for restaurants

Give your restaurant a Secretary.

Set up in minutes. Answering guests tonight.