Help Center / Getting started5 min read
A tour of the dashboard
What every tab in the dashboard is for, on desktop and on your phone.
The dashboard is grouped into five areas. On a laptop they sit in the left sidebar; on a phone the most-used ones are in the bottom bar and the rest open from the Business button.
Overview
- Home: today at a glance. Today's appointments, what the Secretary did, your booking link and WhatsApp link, and the quick actions you use most.
Operate
- Messages: every conversation your Secretary has had with a customer, searchable, with the transcript. Read-only, so you can see exactly what was promised.
- Appointments: your full booking history in tabs (upcoming, unconfirmed, completed, cancelled). Open one to see the customer, the payment, the location and notes, mark it complete, or propose a new time.
- Orders: product sales, from "to fulfil" to fulfilled, with the customer's answers to any custom questions.
- Scan: the QR check-in camera for walk-ins and arrivals. See QR check-in at the counter.
Business
- Store: what you sell. Services and products, categories, prices, durations, stock and where each service happens. Also your business profile, hours and social links.
- Booking page: how your public page looks (photo, banner, accent colour), plus your captured Leads and your customer Reviews.
- Page builder: the block editor for the page itself: sections, templates, copy, and "Write it for me".
- Secretary: your Secretary's name, photo and personality, its knowledge base and document sources, and the Chat tab where you talk to it yourself.
Finance
- Transactions: everything paid, split into payments and payouts, with what is still awaiting settlement.
- Analytics: your client pipeline (who chatted, who left details, who booked) and, on Business, revenue and growth reports.
Manage
- Team (Business plan): invite staff to handle messages, appointments and check-ins.
- Integration: Google Calendar sync and the website widget.
- Profile: your details, notifications, privacy and security, compliance (identity verification for payouts), subscription and billing, preferences, and the in-app Help Center.
On your phone
The bottom bar holds Home, Appointments, Business, Messages and Profile. Business opens a sheet with Store, Booking page, Page builder, Secretary, Orders and Transactions. You can also install Ordina as an app so it opens full-screen from your home screen.
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